The airlines at Norfolk International Airport are responsible for all passenger functions including ticket counters, gate areas, and flights. You may find the following contact information helpful when addressing a problem or providing comments regarding airline service.

American Airlines
Customer Relations
Mail Drop 2400
P.O. Box 619612
Dallas/Ft. Worth Airport, TX 75261-9612
Fax: 817-967-4162

Continental Airlines
Customer Care -- HQSCR
P.O. Box 4607
Houston, TX 77210-4607
custo@coair.com
800-WE-CARE-2 (800-932-2732)

Delta Air Lines
Customer Relations
P.O. Box 20980
Atlanta, GA 30320-2980
800-221-1212

Northwest Airlines
Customer Relations
Mal Stop C6590
P. O. Box 11875
St. Paul, MN 55111-0875
612-726-2046

Jim Ruppell, Vice President
Customer Relations and Rapid Rewards
Southwest Airlines, Inc.
P. O. Box 36647
Dallas, TX 75235-1647
214-792-4223

United Airlines
Customer Relations
877-228-1327

USAirways Office of Consumer Affairs
P. O. Box 1501
Winston-Salem, NC 27102-1501
336-661-0061
Fax: 336-661-8031

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