Rental Car Reservation and Pick Up
Rental car reservation desks and vehicle pickup lots are located in the Arrivals Terminal on the Level 1. Hours of operation: 4:30 AM - 1:00 AM daily.
Rental Car Return Facility
Location: South of the Main Departures Terminal - 2 minute walk
Hours: 6:00 AM - 10:00 PM. Daily - 24 hour key drop boxes available for off-hours
- Waiting lounge
- Departures flight monitors
Shuttle transfer to Departures Terminal may be provided upon request at the Rental Car Agency in inclement weather or for those needing assistance
Reserve shuttle service online or by telephone:
(866) 823-4626 (Toll-free)
- The airport shuttle service is operated by James River Transportation, serving Virginia since 1928. The shuttle service operates between Norfolk International Airport and all of Coastal Virginia--Norfolk, Virginia Beach, Chesapeake, Portsmouth and Suffolk in Southside Coastal Virginia--and Williamsburg, Hampton, Newport News, Jamestown and Yorktown on the Virginia Peninsula. Service is also available to many other destinations.
- James River Transportation offers reasonable fixed rates to the entire area. Professional uniformed drivers provide service with new Ford Flex vehicles. All vehicles are equipped with GPS satellite tracking and surveillance cameras for added safety and security. Advance reservations are not required for arriving passengers but are recommended.
- James River Transportation offers wheelchair accessible vehicles are available upon request with at least a 48-hour notice. This service is provided through an independent operator who is insured and is properly licensed through the State of Virginia. For information on rates and reservation, contact James River Transportation toll free at 866-823-4626.
- James River Transportation's counter is located in the Arrivals Terminal (baggage claim area) near baggage carousel 3 and is staffed 24 hours daily.
Outer Banks of North Carolina Transportation
Norfolk International Airport is the closest and most convenient airport serving North Carolina's Outer Banks.
Airport Based Transportation Companies
Click here for telephone numbers for James River Transportation, rental car companies and taxis located at Norfolk International Airport
The following organizations offer useful information about Outer Banks access including ground and air transportation providers requiring prearranged reservations
|Andy’s Cab Co.||(757) 461-8880|
|Black and White||(757) 855-4444|
|City Wide Cabs||(757) 319-3368|
|Coastal Ride||(757) 853-7777|
|Duke Cab Co.||(757) 202-3564|
|East Side Cabs||(757) 718-0937|
|Eden Cab Co.||(757) 724-5555|
|Norfolk Checker||(757) 855-3333|
|Oceanside Executive||(757) 455-7602|
|Southside Cab Co.||(757) 423-0154|
|Waterside Taxi Company Inc.||(757) 531-6430|
|Yellow Cab of Norfolk||(757) 857-8888|