Norfolk International Airport invites you to join our friendly team of volunteer Airport Ambassadors. Identified by their distinctive red vest and blazers, volunteers can be found throughout the airport providing information and assistance. Our volunteers have a well-earned reputation for extending prompt, courteous service and hospitality.
Ambassadors are trained to provide general directions, flight status, airline gate locations, wheelchair assistance, ground transportation information and also to welcome visitors to regional tourism destinations and conferences at our Visitor Information Center. Volunteers also assist with special airport events such as Thank the Visitor Day.
Convenient parking in a secure garage
Discounts at airport retail shops and restaurants
Appreciation luncheons, outings and service awards
9:00am– 1:00pm and 1:00pm – 5:00pm Monday – Friday.
Ambassadors are asked to volunteer a minimum of 4 hours per week.
Ambassadors must be willing to learn and perform various duties, communicate effectively, work well with a variety of people and personalities, be reliable, flexible and remain calm under pressure.
For more information about volunteer openings in the Airport Ambassador Program and to see if it's right for you, contact Pamela Kern at 757-857-3982 or [email protected].